help-desk

Contact Us

contact-usPlanet Natural has been providing quality natural and organic products for the home, lawn and garden since 1991. Since that time, we’ve grown right along with the booming interest in organic and natural gardening and today have tens-of-thousands of satisfied customers.

Please feel free to contact our Customer Service Department with any questions at 1.800.289.6656 Mon-Fri, 8am to 5pm (MST). If you are inquiring about the status of your order, please include your order confirmation number and/ or the address you used to place the order so we can better serve you.

E-mail:

Product Questions: HelpDesk@PlanetNatural.com
Customer Service: orders@PlanetNatural.com
Shipping Questions: shipping@PlanetNatural.com

Please note: Questions are typically answered within 24-48 hours.

Phone:

(406) 587-5891
(406) 582-0920
(800) 289-6656
(406) 551-2240 (Retail Only)

If you call after hours, please leave a message and we will return your call as soon as possible.

Fax:

(406) 587-0223
Orders may be sent via fax 24 hours, 7 days a week.

  • Mailing Address (Online):
    Planet Natural
    1612 Gold Ave.
    Bozeman, MT 59715
  • Mailing Address (Retail):
    Planet Natural
    1251 N. Rouse Ave.
    Bozeman, MT 59715
  • Online Hours:
    Monday – Friday:
    8:00am to 5:00pm MST.
  • Retail Hours:
    Monday – Saturday: 9:00am to 6:00pm
    Sunday: 10:00am to 2:00pm Store Location

help-deskOur Knowledgeable Staff Is Here To Help

Whether you’re looking for a compost tumbler, a natural sunblock or some gardening advice, we’ll help you find what you’re after. Our friendly, garden-savvy staff is capable of answering most questions and if we can’t… we’ll research the answer for you. Because after 20+ years in business, a satisfied customer is still our top priority.